Contact

I want to get in touch

We look forward to hearing from you! Contact us at info@kalmasweden.com and we will get back to you within 24 hours!

Delivery options

What shipping methods are available?

Deliveries are shipped with DHL, UPS & Postnord

How long will my delivery take?

Your order should be with you within 1-3 working days.

What is your delivery charge?

We offer free delivery to everyone.

Terms of purchase

Right of withdrawal/Open purchase

We always offer 30 days open purchase. We will refund the money to you within 10 days upon return.

Guarantee

You always have a two-year warranty on your item when you shop from kalmasweden.com. Contact us and we will help you!

Payment

When you shop, you can pay via bank/credit card, invoice or via Klarna's payment options. In order to be able to offer you Klarna's payment methods, we may share your personal data in the form of contact details and order information with Klarna at checkout, so that Klarna can assess whether you can choose the payment methods, and to adapt them for you. Your personal data that is shared is processed according to Klarna's data protection information.

Personal data

No information that you provide to us is shared with third parties. According to the Personal Data Act (PUL), you have the right to request the information we have stored about you. In case of incorrect or irrelevant information, you can request to be deleted from our customer register. Please contact us at info@kalmasweden.com in this case.

Exchanges & Returns

I want to make a return

If you want to return a product, please contact customer service and we will help you. Please enter your order number and it will go faster. We will of course make sure that you are replaced with a new product or refunded based on your wishes.

When will I receive a refund for my return?

You can see your refund on your account statement within 7 banking days calculated from the day we received your returned item. Refunds are always made to the same account that was used for payment.

how do I make a trade?

We will be happy to help you exchange your item. Make sure that your item is in new condition and in its original packaging, and that the exchange takes place within 30 days of receiving the order. You cannot exchange used items. If you want to change to another item, please contact Kalma's customer service with information about which product(s) you want to return and which product(s) you want instead. We will place a new order for you as soon as we have registered your case.

Collaborations/Resellers

Collaborations

How nice that you are interested in starting a collaboration with us! Contact us at info@kalmasweden.com and we'll get back to you as soon as we can!

Become a reseller

How nice that you want to become a reseller of our products! Contact us at info@kalmasweden.com and we will get back to you as soon as we can!